Discover new markets in everyday conversations.
Automatically connect faint signals across conversations already happening in your business. Reveal emerging needs, new applications, and where your industry is heading.
Find your next growth opportunity in today’s customer conversations.
Uncover signals from your existing customers to find new markets and growth opportunities.
Dr. M. Roman Hachkowski
SVP & General Manager, Leonardo DRS
“With Second Axis, I walk into all my meetings prepared. I hear more.”
Bharat Bhatnagar
Managing Director, Kredence Electronic Materials
“We can’t think of sales and marketing for Kredence without Second Axis.”
Impact
A step-function improvement for your revenue strategy.
Know each customer beyond the last call.
Connect what sales, product, marketing, and support hear from each account. See recurring needs, who raised them, and when, with the original voice notes and transcripts behind every insight.
Learn from the prospects who didn’t buy.
Understand what held prospects back and what they chose instead. Turn their questions, objections, and feedback into concrete changes to your pitch, product, and the customers you pursue.
Our Technology
Cortex is our military-grade system of intelligence
Understands you and your business.
Connects your customers, products, and priorities with what your team hears in the field.
Finds the opportunity in the patterns.
Recognizes recurring needs across accounts, with the original conversations behind every insight.
Our proprietary algorithm, built on Activity-Based Intelligence.
Cortex connects activity across people, places, and time to make sense of what your business is hearing.
How it works
Engineered to adapt to how you work.
Understands the business behind your work.
Your customer relationships, goals, mandates, product details, and market context, connected in Cortex.
Surfaces hypotheses worth exploring.
Find fresh hypotheses about competitors, sales strategy, and growth opportunities in your Blue feed.
Go deeper with Blue.
Ask questions, explore a hypothesis, and follow the evidence to your next insight.
Industries
Built for teams operating where the stakes are highest.
Defense
Capture sensitive program and customer conversations compliantly, with the traceability regulated teams need.
Industrial manufacturing
Customer conversations about specs, suppliers, and qualification, captured in the field and connected to the accounts and roadmap they shape.
Security
Security, compliance, and traceability, built in
SOC 2 Type I compliant
Independent controls review for the systems that protect customer data.
HIPAA compliant
Built to support HIPAA-regulated teams, with safeguards for handling sensitive health data.
No training on your data
We do not use customer data to train models. Your product context stays yours.
Encryption at rest and in transit
Data is encrypted at rest and in transit, with controls designed for real product workflows.
Self-deployed private cloud
Deploy and run Second Axis in your own private cloud.
Single-tenant cloud
A dedicated cloud environment operated for your organization.
Managed cloud
Hosted and operated by Second Axis in our cloud.
FAQs
Frequently Asked Questions
In mission-critical industries like defense, cybersecurity, and biotech, the conversations that decide roadmaps often cannot be recorded, so they never reach a digital system. Second Axis captures them compliantly and turns them into organizational memory your team can act on.
Those tools start with a digital transcript, a CRM entry, or a support ticket. In mission-critical industries the most important conversations are in person, hybrid, or handwritten, and never reach a digital system. Second Axis captures every modality compliantly and maps it to your programs, customers, and roadmap.
Carbon is built for exactly this constraint. It records and transcribes on-device, digitizes handwritten notes instantly, and includes an auditable compliance hub that keeps recording lawful in all 50 states, so capture stays inside your compliance rules and cultural norms.
Carbon is compliant capture: an on-device recorder and transcriber for handwritten notes, in-person meetings, and online meetings. Cortex is the memory layer that connects conversations with CRM records and product roadmaps. Atlas is the collaborative workspace where teams tie customer evidence to roadmap decisions. Together they form a continuous path from conversation to organizational memory to product decision.
Capture runs on-device, data is encrypted in transit and at rest, and the memory Cortex builds stays connected and auditable. The platform is designed so mission-critical teams never give up security, compliance, or traceability.
No. We do not use customer data to train models.
Three groups: customer endpoints like sales reps, study managers, and BD reps, who stop writing post-meeting notes; product and program management, who plan from evidence instead of recency; and executives, who can finally see how decisions made months ago connect to today's roadmap.